All Systems Operational
Service télécommunication global | Global Communication Service Operational
90 days ago
99.97 % uptime
Today
Proxies limites / SIP Edge Proxies Operational
90 days ago
100.0 % uptime
Today
Classic SIP Edge Proxies / Proxies de périmêtre classique ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams SBC Direct Routing connection ? Operational
90 days ago
100.0 % uptime
Today
Webphone Operational
90 days ago
100.0 % uptime
Today
Application de voix | Voice Application Gateways ( IVR ) ? Operational
90 days ago
100.0 % uptime
Today
AGW 1 Operational
90 days ago
100.0 % uptime
Today
AGW 2 Operational
90 days ago
100.0 % uptime
Today
AGW 3 Operational
90 days ago
100.0 % uptime
Today
AGW 4 Operational
90 days ago
100.0 % uptime
Today
AGW 5 Operational
90 days ago
100.0 % uptime
Today
AGW 6 Operational
90 days ago
100.0 % uptime
Today
Fournisseurs de liens SIP | SIP Trunk Providers ? Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider A Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider B Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider C Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider D Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider E Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider F Operational
90 days ago
100.0 % uptime
Today
Portail de gestion | Management Portal (OMNIconnect) ? Operational
90 days ago
100.0 % uptime
Today
Service d'approvisionnement d'appareils | Device Provisioning Service Operational
90 days ago
100.0 % uptime
Today
Service de télécopie | Fax Service Operational
90 days ago
100.0 % uptime
Today
Service centre de contact | Contact Center Service ? Operational
90 days ago
100.0 % uptime
Today
Service OMNIalert | OMNIalert Service Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Service de Callthru / Callthru Service Operational
90 days ago
100.0 % uptime
Today
Presence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021
Resolved - This incident has been resolved.
Nov 18, 15:48 EST
Monitoring - Nous avons reçu un avis du fournisseur que le problème a été résolu et que le trafic est de retour à la normale. Nous gardons tout de même un œil ouvert sur la situation.
Nous sommes désolés des inconvénients que cela aurait pu causer.

----------------

We have received notification from the provider that the issue has been resolved and traffic is back to normal. We are still keeping an eye on the situation.
We apologize for any inconvenience this may have caused.
Nov 17, 09:10 EST
Identified - Chers clients,

L'un de nos fournisseurs de lignes réseau SIP rencontre actuellement des problèmes de connectivité réseau.

Notez qu'il est possible de faire un renvoie temporaire de vos appels par le portail web, vers un numéro externe malgrès l'incident.

Nous surveillons la situation et nous vous informerons une fois qu'ils auront résolu le problème.

Merci,

-----

Dear clients,

One of our SIP trunk providers is currently experiencing network connectivity issues.

Note that it is possible to temporarily forward your calls through the web portal to an external number despite the incident.

We are monitoring the situation and will notify you once they resolve the issue.

Thank you,
Nov 15, 21:09 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 14:53 EST
Identified - Chers clients,

L'un de nos fournisseurs de lignes réseau SIP rencontre actuellement des problèmes de connectivité réseau.

Le problème affecte les appels entrant seulement, est intermittent et peux également affecter la qualité de la voix.

Nous surveillons la situation et nous vous informerons une fois qu'ils auront résolu le problème.

Merci,

-----

Dear clients,

One of our SIP trunk providers is currently experiencing network connectivity issues.

The problem affects incoming calls only, is intermittent, and may also affect voice quality.

We are monitoring the situation and will notify you once they resolve the issue.

Thank you,
Nov 15, 12:35 EST
Nov 17, 2021
Nov 16, 2021

No incidents reported.

Nov 15, 2021
Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.