All Systems Operational
Service téléphonique global | Global Phone Service Operational
90 days ago
99.98 % uptime
Today
Passerelles multimédia | Multimedia Gateways (MGWs) Operational
90 days ago
99.99 % uptime
Today
MGWs 1 Operational
90 days ago
99.99 % uptime
Today
MGWs 2 Operational
90 days ago
100.0 % uptime
Today
MGWs 3 Operational
90 days ago
100.0 % uptime
Today
MGWs 4 Operational
90 days ago
100.0 % uptime
Today
MGWs 5 Operational
90 days ago
100.0 % uptime
Today
MGWs 6 Operational
90 days ago
100.0 % uptime
Today
Fournisseurs de liens SIP | SIP Trunk Providers ? Operational
90 days ago
99.99 % uptime
Today
Fournisseur | Provider A Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider B Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider C Operational
90 days ago
99.94 % uptime
Today
Fournisseur | Provider D Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider E Operational
90 days ago
100.0 % uptime
Today
Fournisseur | Provider F Operational
90 days ago
100.0 % uptime
Today
Portail de gestion | Management Portal (OMNIconnect) ? Operational
90 days ago
100.0 % uptime
Today
Service d'approvisionnement d'appareils | Device Provisioning Service Operational
90 days ago
100.0 % uptime
Today
Service de télécopie | Fax Service Operational
90 days ago
100.0 % uptime
Today
Service centre de contact | Contact Center Service ? Operational
90 days ago
100.0 % uptime
Today
Service OMNIalert | OMNIalert Service Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020
Completed - The scheduled maintenance has been completed.
Feb 19, 04:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 00:15 EST
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une entretien de notre infrastructure d'approvisionnement. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impacts :

Appareils Fanvil pourraient redémarrer pendant l'entretien (mise à jour du micrologiciel).

Pour toute question concernant cette entretien, n'hésitez pas à communiquer avec nous au 418-380-6063 x2 ou à support@omnivigil.com.

Merci.


***

Dear customer,

Please note that our team will be performing maintenance on our provisioning infrastructure. This maintenance is part of a process of continuous improvement of our services.

Impact:

It is likely that Fanvil devices will reboot at least once during the maintenance window (firmware update).

If you have any questions about this maintenance, do not hesitate to contact us at 418-380-6063 x 2 or at support@omnivigil.com.
Feb 17, 11:46 EST
Feb 18, 2020

No incidents reported.

Feb 17, 2020
Resolved - Cet incident est résolu / This incident has been resolved.
Feb 17, 17:26 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 17, 13:43 EST
Investigating - Cher client,

Un incident a été identifié avec les appels entrants du fournisseur de tronçons SIP. Soyez assuré qu'en collaboration avec le fournisseur notre équipe travaille à rétablir le service le plus rapidement possible.

Nous sommes désolés des inconvénients et vous remercions de votre compréhension.

-----

An issue has been identified with the inbound routing of calls from the SIP trunk supplier. This issue may affect the routing of inbound calls.

Our technical team is assessing the situation and is working actively with the supplier on resolving the issue.
Feb 17, 13:30 EST
Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Completed - The scheduled maintenance has been completed.
Feb 14, 21:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 21:31 EST
Scheduled - Cher client,

Veuillez prendre note que notre équipe procédera à une maintenance du registraire SIP. Cette maintenance s'inscrit dans le cadre d'un processus d'amélioration continue de nos services.

Impacts :

Aucun impact prévu durant la maintenance. Si un appareil cesse d'être en mesure d'effectuer un appel, veuillez SVP tout simplement le redémarrer pour qu'il s'enregistre de nouveau au registraire.

Pour toute question concernant cette maintenance, n'hésitez pas à communiquer avec nous au 418-380-6063 x2 ou à support@omnivigil.com.

Merci.


***

Dear customer,

Please note that our team will be performing maintenance on our SIP registrar service. This maintenance is part of a process of continuous improvement of our services.

Impact:

Please note that no service interruptions are expected. If following the maintenance a device is unable make a phone call, please simply reboot the device for the registration process to restart.

If you have any questions about this maintenance, do not hesitate to contact us at 418-380-6063 x 2 or at support@omnivigil.com.
Feb 14, 11:28 EST
Resolved - Cet incident est résolu / This incident has been resolved.
Feb 14, 21:40 EST
Identified - Cher client,

Un incident a été identifié en lien avec les appels sortants des utilisateurs téléphoniques. De nature intermittente, cela pourrait se traduire par des délais anormaux, des tonalités manquantes ou des problèmes durant les transferts.

Soyez assuré que notre équipe travaille à rétablir le service le plus rapidement possible.

Nous sommes désolés des inconvénients et vous remercions de votre compréhension.

-----

An incident has been identified in connection with outgoing calls from telephone users. Intermittent in nature, this could result in abnormal delays, missing tones or issues during a transfer.

Our technical team is assessing the situation and is working on resolving the issue.
Feb 14, 11:24 EST
Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.